Midmarket · MM2
Promos, Bundling, At-Risk MM2.3 · At-risk retention storyboard
Mocked data

At-risk customer storyboards

Customers with above-threshold churn signals. Each storyboard shows signal → trigger → recommended offer. Act on highest-priority first.

At-risk customers
3
High priority
2
Combined LTV at risk
$269K

Acme Industrial

Jordan M. · LTV $142.5K
High priority
Signals detected
Login decline past 21 days

Logins dropped from 14/month avg to 2 in past 3 weeks. Last login 9 days ago.

score 78%
Alternative-spec search 2 weeks ago

Searched for "stainless hex bolt" alternatives 4x — current orders are zinc-plated.

score 71%
Recommended offer
Free technical audit + bulk-pricing review

Spec-search pattern suggests material upgrade need. Combine with pricing-review to address possible cost concern. LTV $142.5K justifies high-touch outreach.

Globex Manufacturing

Sam K. · LTV $87.2K
High priority
Signals detected
High-value cart abandon 11 days ago

Cart with $4,200 in line items abandoned at checkout. No subsequent visits.

score 84%
Recommended offer
Concierge promotion — Priority Fulfillment upgrade for 90 days

Single high-value cart abandonment often signals timing/budget mismatch. Priority Fulfillment upgrade addresses urgency without discounting.

Initech Distribution

Alex T. · LTV $38.9K
Medium priority
Signals detected
Login decline past 45 days

Login frequency halved (8/month → 4/month). No order activity in 30 days.

score 61%
Recommended offer
Schedule outreach — quarterly check-in

Moderate signal; relationship-building call appropriate over offer.

Signals scored by @cf/meta/llama-3.2-3b-instruct on a 5-min cron tick. Storyboards read from paradigm-api-d1.atrisk_signals. Send-offer action posts to POST /mm2/at-risk/send on paradigm-api Worker.